Terms & Conditions pub777 — Platform User Guide

These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("Member") and pub777 ("Platform", "us"). This document applies to all users who access or use the pub777.wine website, the Android mobile app, the iOS app, and any services provided by pub777.

By clicking the "Register" button, logging into your account, or simply browsing our platform, you acknowledge that you have read, understood and agreed to be bound by these Terms and our accompanying Privacy Policy. These Terms take effect from the date your account is registered.

Pub777 reserves the right to update or modify these Terms at any time. Notification will be provided via email or in-platform notification. Continued use following any changes constitutes acceptance of the updated terms.

To register and use pub777 services, you must meet the following eligibility requirements:

• At least 18 years old at the time of registration.
• Register under your own name — registration on behalf of another person is not permitted.
• Have never been previously banned from using the pub777 platform.
• Not an employee, contractor or representative of pub777 or any affiliated company.
• Ensuring that online gambling is not prohibited by the laws of your region of residence.

Pub777 uses automated verification systems and manual checks to ensure all members meet these eligibility requirements. We reserve the right to decline registration applications without providing a reason.

Each individual is only permitted to hold one account only at pub777. Holding multiple accounts ("multi-accounting") is a serious violation that will result in the closure of all accounts involved and forfeiture of balances without compensation.

During registration, you are required to provide accurate, complete, and up-to-date information, including:

• Full name as shown on a valid identification document.
• An active and reachable mobile phone number.
• Exact date of birth for age verification.
• Valid bank account details for deposit and withdrawal purposes.

Process KYC (Know Your Customer) is required before your first withdrawal is processed. Documents that may be requested include a copy of your identity card, utility bill, or recent bank statement. This process is typically completed within 24 business hours.

You are solely responsible for the security of your login credentials. Any activity carried out through your account is considered to have been performed by you. If you suspect any unauthorised access, contact the pub777 support team immediately.

Pub777 accepts a variety of deposit methods suited for players in Malaysia. All transactions are processed in Malaysian Ringgit (MYR) and credited to your account within three minutes of payment confirmation.

Accepted deposit methods include:

• Online banking — Maybank2u, CIMB Clicks, RHB Now, Bank Islam.
• Digital wallets — Touch 'n Go eWallet, GrabPay, Boost.
• Instant transfer — DuitNow, FPX.
• Cryptocurrency — USDT (TRC20/ERC20), BTC, ETH.

Failed or delayed deposits caused by third-party technical issues must be reported to the support team within 24 hours. pub777 is not responsible for delays caused by third parties beyond our control.

Deposited funds may only be used for gaming purposes on the pub777 platform and may not be transferred to other users except through officially permitted methods.

Withdrawals from your pub777 account are subject to the following conditions:

• KYC verification must be completed before your first withdrawal is processed.
• Withdrawals are only permitted to a bank account or digital wallet registered under the same name as your pub777 account.
• Minimum and maximum withdrawal limits apply depending on the chosen method.
• Withdrawals to third-party accounts or accounts held under another person's name are strictly prohibited.

Withdrawal processing time is between 15 to 30 minutes after the request has been submitted and verified by our finance team. During peak hours or public holidays, processing time may take up to two business hours.

Pub777 reserves the right to delay or withhold withdrawals for security review purposes, particularly for unusual or suspicious transactions. In such cases, we will contact the member for additional verification within a reasonable timeframe.

Pub777 offers a variety of bonuses and promotions from time to time, including a welcome bonus, weekly cashback, daily reload promotions, and VIP programme rewards. Each promotion has its own terms and validity period.

General terms applicable to all pub777 bonuses:

• Each bonus has wagering requirement (rollover) that must be met before a withdrawal is permitted.
• Only one bonus may be active at a time unless otherwise stated.
• Bonuses cannot be transferred between accounts or converted directly into cash.
• Different games may contribute varying percentages towards wagering requirements.
• Pub777 reserves the right to cancel any bonus if abuse or fraud is suspected.

The wagering requirements and value of each promotion are clearly stated on the Promotions There are no hidden terms — what you read is what applies. If you are unsure about any condition, our support team is ready to help clarify.

All games available on the pub777 platform — including video slots, live dealer table games, sports betting, and poker — use Random Number Generator (RNG) that have been independently verified by a certified third party. This ensures that every spin, card hand, or sports event wagered on is fair and cannot be manipulated.

Completed game results are final and cannot be disputed unless there is clear evidence of a technical fault verifiable by the pub777 technical team. In the case of a confirmed technical fault:

• Affected bets will be voided and the funds returned to the account balance.
• Wins obtained from software errors or incorrect displays are void.
• Pub777 reserves the right to determine a fair resolution based on system records.

The return-to-player (RTP) rate for each slot game and table game is available within the respective game information. pub777 is committed to full transparency in providing this information to all members.

The following activities are strictly prohibited on the pub777 platform:

• Fraud & Identity Falsification — registering using false information or impersonating another person.
• Money Laundering — using pub777 as a channel to transfer or conceal illegally obtained funds.
• Bonus Abuse — opening multiple accounts to obtain bonuses, or colluding with other players to manipulate bonus terms.
• Hacking & System Intrusion — any attempt to access pub777's systems, databases, or infrastructure without authorisation.
• Collusion in games — unlawfully colluding with other players in table games or poker to gain an unfair advantage.
• Use of Automated Software — bots, scripts, or any automated tools that play games on your behalf.
• Chargeback Abuse — initiating chargebacks through a bank after using funds to play.

Pub777 takes the protection of all members' personal data seriously. Information you provide during registration and while using the platform is collected, processed, and stored in accordance with Privacy Policy in detail.

In summary, pub777 is committed to:

• Storing all personal data with encryption SSL 256-bit in accordance with international security standards.
• Never sell, lease, or share members' personal information with third parties for marketing purposes.
• Data is only shared with third parties when required by law or to process your financial transactions.
• Grants members the right to access, correct or request deletion of their personal data.

By using the pub777 platform, you agree to the collection and processing of data as described in our Privacy Policy. Please refer to that document for full details.

Pub777 provides the platform "as is" and makes no guarantee that the service will always be free from interruptions, delays, or technical errors. However, we are committed to maintaining uptime above 99.7% and will endeavour to resolve any disruptions promptly.

Pub777 is not liable for:

• Losses caused by third-party internet service disruptions or payment provider outages.
• Losses resulting from hardware or software failure on the member's own device.
• Game results that have been correctly processed in accordance with the established game rules.
• Deposit or withdrawal delays caused by banks or payment providers beyond our control.

Under no circumstances shall pub777's total maximum liability to any member exceed the actual deposit amount made by that member within the 30 days prior to the claim.

Pub777 reserves the right to suspend or terminate a member's account at any time if these Terms are violated. In the event of a suspension, the member will be notified via email and given the opportunity to submit an explanation within the stipulated period.

Members may also voluntarily close their own account at any time by contacting our support team. Account closure requests will be processed within 3 business days, subject to the settlement of any active wagers and outstanding KYC requirements.

For members who choose to close their account for responsible gambling reasons, pub777 offers a self-exclusion option that can be enforced immediately. During the self-exclusion period, the account cannot be reopened even at the member's own request.

Pub777 reserves the right to amend, update, or replace any part of these Terms at any time. Amendments will take effect after notification is sent via registered email or in-platform notification at least 7 days before the effective date.

Continued use of the pub777 platform after the effective date of any amendment constitutes full acceptance of the revised terms. Members who do not agree with the changes have the right to close their account before the effective date without any penalty.

These Terms & Conditions are governed by the applicable laws of the relevant jurisdiction. Any dispute arising from these Terms shall first be resolved through good-faith negotiation. Should negotiation fail, the dispute will be referred to binding arbitration in accordance with procedures established by pub777.

If you have any questions or concerns regarding these Terms and Conditions, please contact our support team via live chat available 24/7 or by email at [email protected].